UPDATED: JAN 2019 Click to email me: Mail: rod@creations-by-rod.co.uk?subject=Website Query:&body=Notes for Guidance:

If enquiring about an existing product, please refer to it by its name, eg "KX Paper Rack Duo" (rather than "box that holds different size paper" - so I know what you need information about!).

If you are enquiring about the possibility of having a "bespoke" design built, please give as much detail about the item you wish to store as you can, including the length, width/diameter of a single item, (eg. "XYZ Markers as sold by Blobbycraft, 150 mm long and 14 mm diameter. I want to store 100 of them"). Also attach a photo if you have one! Privacy Policy

This privacy policy sets out how Creations by Rod uses and protects any information that you give us when you use this website.

Creations by Rod is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will ONLY be used in accordance with this privacy statement.

Creations by Rod may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 07/04/2011.


What we collect

We may collect the following information:
•    title, first and last name
•    contact information including email address and landline/mobile phone number
•    demographic information such as postcode and addresses
•    other information relevant to customer surveys and/or offers


What we do with the information we gather

We require this information to provide you with a better service, and in particular for the following reasons:
•    Internal record keeping.
•    We may use the information to improve our products and services.
•    We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.  
•    Mobile numbers will be passed to our courier (Parcelforce) to enable them to send you an interactive SMS (text message) on delivery day.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

We will not sell, distribute or lease your personal information to third parties (other than to our courier for SMS delivery notification purposes) unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to      Creations by Rod, A7 East Northdown Farm, Margate, Kent CT9 3TS.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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